The Good NET Guide

Posts Tagged ‘review’

2009 TechCrunch50 winner Redbeacon, a service that pairs consumers with service providers, is releasing a number of new features today, launching a distribution relationship and sharing key data from their beta trial. The 50,000 foot view is, this startup has legs.

Users go to Redbeacon and search for real world service providers (housekeepers, plumbers, handyman, personal trainers, etc.). The service sends you firm quotes from local service providers, based on price and other factors, such as previous reviews and expertise with the specific job you want done. You can book an appointment online, and Redbeacon takes a 10% fee from the service provider.

The service first went live in the San Francisco bay area in October, and now has thousands of local service providers.

Most queries receive firm quotes within an hour, they say, and many get quotes within minutes. 100% of queries have received firm quotes, and “a very high percentage” of users are then booking appointments, says cofounder Ethan Anderson.

But the beta period has given the company much needed feedback, too. Service provider profiles need to have a lot more information, they say, for users to feel comfortable booking with them (and perhaps bringing them into their home). So the company has greatly expanded profiles to give that information. Redbeacon has also created better tools to allow users and providers to communicate before, during and after a job.

User can now upload more information on a job, such as a picture of the problem (a hole in the wall for a handyman, etc.). That leads to more and better quotes, says Anderson.

New Features, New Deal

Today Redbeacon is adding a social feature to the product that allows users to ask friends about which quotes they should accept, or to recommend different providers. They’re doing this through Facebook Connect, and allowing users to post their questions directly onto Facebook. This has the added benefit of viral marketing, of course.

Recent studies have shown that people love to ask their friends for advice when it comes to buying goods and services, and the success of services like Aardvark, which allow exactly that, aren’t surprising.

Redbeacon is also adding organization memberships and badges for services providers (BBB, etc.). This gives extra assurance to users that the provider is legitimate.

First Distribution Deal

Redbeacon is also announcing their first third party distribution deal, with Bigtent. These deals push the Redbeacon product directly into third party sites in exchange for a revenue share with the partner. Look for more of these over time, says Anderson.

The Value In Redbeacon: Real Reviews

Redbeacon provides a valuable service that blows away things like the Yellow Pages. But there’s also a hidden gem – the service knows for sure when a transaction occurs, so a review by a user is going to be legitimate. All those problems with fake review on Yelp will be avoided on Redbeacon.

Redbeacon pulls in review from Yelp, Google, etc. as well. But over time the review data they gather will be far more valuable than those services, simply because of verified transactions.

What’s most amazing about Redbeacon is that the startup has held off on raising any outside capital at all until now, despite a feeding frenzy around the company (multiple venture capitalists and angel investors have begged us for introductions over the last few months). I’d imagine that fast will soon be over. Now’s the time to raise a good round of financing and push Redbeacon to multiple markets beyond the bay area.

Yesterday brought news that Facebook is planning to launch its location offering at its f8 conference in the end of April. In first reporting the news, the New York Times noted that “the company was not trying to beat the smaller location-based social networks, such as Loopt, Foursquare and Gowalla.” From what we’re hearing, that’s true — because they could be using some of those services to federate check-ins.

How do we know? Because it appears that a Facebook employee has been showing the app around to friends. One person who has seen it notes that the icon for the location feature has a pushpin on a map. This was apparently a beta version of an app, but the functionality, if Facebook chooses to go with it, would likely be built into the massively popular Facebook iPhone app.

When reached for comment, all Facebook would say is, “We are constantly experimenting with new ideas and products internally. We don’t have anything more to share at this time.” That’s not exactly a denial at all.

What Foursquare and Gowalla (the two location apps specifically cited by a source) had to say was more interesting. Foursquare co-founder Dennis Crowley danced around the idea of working with Facebook on such a feature, but notes that anyone can access their check-in data through Foursquare’s API. And in fact, plenty of users are already pushing their check-ins to Facebook through Connect, he notes. Also, this page is sort of interesting. It’s what we call a placeholder.

Meanwhile, Gowalla founder Josh Williams said a bit more:

It’s no surprise that Facebook is wading into the location waters (cannonball!) — our ultimate goal at Gowalla is to provide the easiest and most fun way to share location with friends, regardless of where that information is distributed… Facebook, Twitter, etc. It will be important for folks like Facebook and Twitter to clearly spell out how this information is used and displayed.

That suggests that both Facebook and Twitter have been looking at ways to import check-in data. Twitter already syndicates the data through its Geolocation API, but as more and more players get involved in the space, it wouldn’t be surprising at all for the upstart players like Gowalla and Foursquare to ask the platforms (Facebook and Twitter) to make it more clear which data is being sent from where. And make no mistake, based on what we’re hearing, that’s exactly what Facebook aims to be with location: a platform. Yes, like their good buddies Twitter.

[photo: flickr/24oranges.nl]

Short Version: A bit of a twist on traditional induction chargers, Case-mate’s “Hug Wireless Charging Pad and Case” attempts to offset its $100 price tag by adhering to the Wireless Power Consortium’s universal charging standard, which promises interoperability with other charging pads and devices that are developed using the same technology. Full Review: One of the larger barriers to adopting new technology is the relatively high price tag pitted against the uncertainty of whether or not that technology will become widespread enough to spawn future devices.

More: 
Review: Case-mate Hug Wireless Charging Pad and Case for iPhone 3G/3GS

Short version: An excellent camcorder with few faults except one big, fat, glaring one: it only records in 1080i. What year is this again?

Originally posted here: 
Review: JVC GZ-HM340 compact HD camcorder

Short Version: Tax season is upon us, friends, and wouldn’t those 1099s and W2s floating hither and yon would be much more accessible if they were nestled deep inside a searchable PDF? Sure. That’s why Fujitsu invented the $295 ScanSnap S1300.

The ScanSnap S1300 is supposed to be a mobile scanner. While I’m dubious that many of us need a portable scanner, the device is small enough to fit in a briefcase and is quite light - about 3 pounds. It is USB-powered — it requires two ports (one for power and one for data) however, which is a pain - and the top is collapsible for portability.

GameSpot just published a video review of Final Fantasy XIII . It’s the first review of the localized version of the game (at least I think it is!), so I’m putting it up here.

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Oh look, a video review of Final Fantasy XIII from GameSpot

Short version: A very slick, but rather small mousepad well-suited to those of you who like hard, slidey surfaces to mouse on. If that sounds good, maybe you should try winning it! Woo! Features: Two mousing surfaces in one! One side is low traction, the other is… lower traction Grippy corners keep mousepad in place Removable gel wrist rest MSRP: $34.99 Pros: Very slippery if you’re into that Compact, if you like that Gel wrist rest is useful, again, if you like that Cons: The cons are pretty much the same as the pros Full review: This mousepad has a lot of “matters of taste” about it

Originally posted here:
Review: Razer Vespula double-sided mousepad (and giveaway)

One of the more frustrating things about shopping for electronics is the fact that many devices don’t hold their value for very long — you can’t typically buy a cell phone and expect to sell it for $200 a year later. At least, that’s how it used to be. Now Palo Alto-based startup Ztail is teaming with online mobile phone retailer LetsTalk to do exactly that for mobile phones: buy a phone through LetsTalk, and Ztail will tell you on the spot exactly how much money they’ll give you 18 months down the line if you want to sell it back.

Here’s how it works. LetsTalk now features a ‘ValueLock’ banner for the vast majority of its phones, including popular devices like the Motorola Droid (ValueLock is essentially a branded version of Ztail’s service). Each phone has a ValueLock Price, which is the amount Ztail will pay if you decide to send in your phone up to 18 months later (this price is the same no matter when you send in your phone, up to the 18 month cutoff). The catch is that in order to redeem your ValueLock deal, you have to purchase your next phone through LetsTalk too. The site appears to have competitive prices, so this shouldn’t be a huge deal.

From what I can tell, Ztail is offering up some good prices for the used phones. The ValueLock price for a Droid is set at $196, which is nearly $150 more than you pay for the phone up front with a 2-year Verizon contract (and remember, you’re going to get that after using the phone for 18 months). After sending in your device, Ztail sends you your money either through check or PayPal. And CEO Bill Hudak says that trade-in phones don’t have to be in mint condition either — it just can’t have obvious flaws like water damage, cracks, and missing buttons. And, in the event that Ztail goes under some time after you buy your phones, LetsTalk will still back these pricing guarantees.

So how does Ztail make money from this? First, they receive a commission for every user that buys a phone and then decides to sign up for the ValueLock service, which only requires an Email address and takes a few seconds to do. Hudak says that during a trial run 30% of customers who were eligible for ValueLock signed up for it (they’re prompted to both by an Email from LetsTalk and a card sent alongside each device). Ztail also gets a substantially larger second commission down the line if the customer sends in their device through ValueLock and purchases their next phone through LetsTalk.

This is big news for Ztail — LetsTalk is one of the web’s largest phone retailers, with over $100 million a year in revenue and hundreds of thousands of activated phones sold each year. Ztail has been working on this pseudo-insurance model for nearly a year, and it also has more large partnerships in the works (it’s also worth pointing out that LetsTalk powers the mobile device store on WalMart.com, so it’s possible that their partnership may extend there) . Prior to launching this business model, Ztail had previously focused on streamlining eBay listings and also launched a ‘Kelley Blue Book For Everything” in 2008.

If you’d like to try out the system for yourself, Ztail is going to offer a $230 ValueLock price on the new Motorola Devour to TechCrunch readers (use the code ‘TCDEVOUR’ when you sign up for the service). The normal ValueLock price for the phone is $168. You can read our review of the Devour here.

Two law firms, Beck & Lee from Miami and The Weston Firm in San Diego, have filed a class action lawsuit in Los Angeles federal court alleging unfair business practices by local business review and rating website operator Yelp.

The plaintiff in the suit, a veterinary hospital in Long Beach, CA, is said to have requested that Yelp remove a negative review from the website, which was allegedly refused by the San Francisco startup, after which its sales representatives repeatedly contacted the hospital demanding payments of roughly $300 per month in exchange for hiding or deleting the review.

Sounds familiar, you say?

You may be thinking of last year, when East Bay Express ran an explosive story, basically accusing Yelp of being in the ‘Business of Extortion 2.0′, which covered similar ground. Shortly after reporter Kathleen Richards published the article, Yelp vehemently denied everything and called her piece inaccurate.

Now, the company will have to defend itself in court rather than on its company blog.

The lawsuit essentially alleges that the heavily funded startup runs an “extortion scheme” and has “unscrupulous sales practices” in place to generate revenue, in which the company’s employees call businesses demanding monthly payments in the guise of advertising contracts, in exchange for removing or modifying negative reviews.

The case, which is styled Cats and Dogs Animal Hospital Inc. v. Yelp Inc., was filed on February 23, 2010, and is pending in the U.S. District Court for the Central District of California. We have an e-mail in with Yelp and are awaiting a response.

Update: a Yelp representative commented as follows:

Yelp provides a valuable service to millions of consumers and businesses, based on trusted content. This is evidenced by advertisers and non-advertisers, who each have negative and positive reviews. While we haven’t seen the suit yet, anyone can file one, and since the allegations are false we will dispute them aggressively.”

The class action lawsuit comes mere weeks after Yelp took a large investment from Elevation Partners, and months after we reported the company walked away from a $550 million Google acquisition deal.

(Image via Gawker)

So once you become a reviewer of Tenga Jars it seems you become the go-to guy for folks trying to sell Tenga Jars. I feel like Malcom’s dad in Breaking Bad

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Review: A10 Cyclone (NSFW)