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Posts Tagged ‘oracle’

Earlier this morning, social networking giant Facebook announced on its blog that, one week after it said it would be opening an office in Austin, Texas, it will set up an additional support center in the southern Indian city of Hyderabad, the capital of the state of Andhra Pradesh.

In the statement, the company says both offices will allow them to better serve its users, advertisers and developers. Facebook added that it is currently recruiting people to staff the online sales and operations teams for both office locations.

The India-based support center will not be Facebook’s first international office – it already established a presence in Dublin, Ireland, just over a year ago (PDF). Don Faul, director of global online operations at Facebook, in the blog post said that having multiple support centers in a variety of time zones helps Facebook provide better round-the-clock, multi-lingual support.

According to the company, seventy percent of the people using Facebook are now located outside the U.S. and are accessing the service from more than 70 languages. In India alone, Facebook says it has more than 8 million people actively connecting on Facebook

A quick glance on Wikipedia teaches us that Hyderabad houses many computer software companies and consulting firms, so much so that the city is sometimes referred to as “Cyberabad”. Microsoft apparently has established its largest R&D campus outside the US in the ‘City of Pearls’, and other names on the list of companies with one or multiple offices in Hyderabad include Google, Alcatel Lucent, Amazon, HP, Dell, IBM, Motorola, Oracle and Deloitte.

Yammer, the San Francisco startup that offers a solid enterprise-grade microsharing and realtime communications service, is expanding its executive team after successfully closing a Series B funding round to the tune of $10 million earlier this month.

The company made one internal promotion, appointing co-founder and VP of Technology Adam Pisoni to CTO. In addition, Yammer recruited David Satterwhite to lead its sales efforts, while Steve Apfelberg was brought in as VP of Marketing.

Before working at Yammer, Adam Pisoni served in senior engineering roles at Geni and Shopzilla and co-founded and was CTO at Cnation. The company says Pisoni played an instrumental role in building Yammer’s communication platform from the ground up, adding that is now in use by over 60,000 companies and organizations (including TechCrunch).

David Satterwhite, who recently joined as executive vice president of sales, began his career in sales at Oracle and then held multiple roles at Clarify. Satterwhite went on to lead worldwide sales at NightFire Software, @Road, and newScale, before making the jump to Yammer earlier this year.

Finally, Steve Apfelberg served as the senior vice president of marketing and business development at Callidus Software before joining Yammer as VP of Marketing in October 2009. Prior to Callidus, he held senior roles at Siebel, Remedy, and Oracle. He’ll be working with Jon Grall, who recently joined Yammer as Senior Manager of Product Marketing after a brief stint as Product Lead at Dropbox.

Yammer has seen solid growth since winning the 2008 edition of our TechCrunch50 Conference, and with close to $15 million in venture capital and a slew seasoned SaaS executives at the helm, the startup is well-positioned to sign up more customers and grow to profitability in the next year or two. We’ll be monitoring them closely along the way, and not just when they go down.

On the heels of the EU’s approval of Oracle’s $7.4 billion deal to acquire Sun Microsystems, the tech giant has opened up the purse strings to acquire application management software provider AmberPoint. Terms of the deal were not disclosed and the acquisition is expected to close in the first half of this year.

AmberPoint’s software helps organizations diagnose and resolve issues in application performance and business transactions, such as insurance claims processing or account provisioning where multiple applications need to work together. AmberPoint’s software will be folded into Oracle’s Service-Oriented Architecture (SOA) offerings.

Oracle says that the addition of AmberPoint’s software will help diagnose and manage the performance of business applications, provide monitoring for application performance and will enrich SOA design time with run-time metrics for SOA governance.

Vitamin D Video has officially gone out of beta and is now available in 1.0. The basic, single camera version of the software is available now for free while a two camera version costs $49 and unlimited cameras costs $199. The software watches a web-based camera - including many popular models from Linksys and D-Link - and records motion as it it happens, even alerting you when humans step into the frame.

I’ve been using the beta for months now with a Linksys WVC54GCA and I consider the software an early warning system for the home. Since I work up in the attic I can’t always tell if I’m facing a friend or a foe at the front door so I rely on Vitamin D to ping whenever someone comes into the frame. Special motion sensing systems also pick up lights and other activity outside while the system can also email clips to a mailbox whenever an event occurs or ring a chime.

Loopt continues to ramp up its focus on location-based deals. The pioneer of the mobile social network is launching a new app called LooptCard, which lets mobile consumers tap into offers, coupons and discounts by checking-in to spots. Today, Loopt is partnering with deals site Mobile Spinach to offer users deals and coupons for local merchants via the Loopt App.

The deals are part advertising part coupon and will only be featured in San Francisco for now. Coupon site Mobile Spinach will offer dozens of deals exclusively to Loopt users and through their own site per week. For example, Blowfish Sushi, a Sushi restaurant in San Francisco, offers any signature roll for free which typically costs $10-$15 per roll. Loopt users show their phone message at the restaurant to receive these discounts. Loopt says it will be rolling out the offers in LA and New York in the coming months.

The deals feature will be integrated into Loopt’s app in the same way that local content and reviews about restaurants, bars and events from Zagat, Citysearch and the Loopt community are featured in the app. Loopt’s COO Brian Knapp tells me that location-based deals are central to the future strategy of Loopt. And the coupons serve as an advertisement and an incentive to frequent an establishment. Loopt is monetizing these coupons in some way, but Knapp declined to give the specifics of what the revenue breakdown is.

Of course, most of Loopt competitors are making similar ventures in the mobile coupon and deals space. Foursquare has special deals for “Mayors” of establishments and Yelp offers location-based specials and offers in its mobile apps. Even Google is getting into the mobile coupon game.

With 3 million users, Loopt is continuing to innovate its platform to compete in a competitive space, where Facebook may be entering as well. Location-based deals are one part of the picture; with check-ins, advertising and even merchant reviews and listings all included as features.

Ah, the college library photo. Look through any school’s brochure, and there’s a good chance you’ll see photos of an ethnically diverse group of students pouring over the same math problem together, all of of them inexplicably grinning ear to ear. It’s a nice thought, but unfortunately it doesn’t happen all that often — instead, many students wind up studying alone, and when they can’t figure something out, they’re out of luck. Now, entrepreneur Pooja Nath is looking to turn this kind of group learning into a reality for more students (at least online) with her startup Piazzza.

Piazzza is still in a private beta and has quite a ways to go before public launch, but we got a sneak peek at its current progress. The site is designed to help classmates share their questions and answers in a format that’s a bit like a mixture between a wiki and a forum. Each class gets its own hub for Q&A, and students can bookmark any questions if they’re also eager to find out the answer. Multiple students can contribute to each answer in a wiki style but there’s a version history that shows what each student wrote.

Students are free to independently create Piazzza hubs for their classes, but I suspect the site will get more traction if it gets professors to sign up. When a professor joins Piazzza, their answers are separated from the students’ to make them easier to find. And professors can also look to see which questions have been bookmarked by the most students to gauge which topics they should explain better in class. So far Piazzza has opened to around 600 students across 9 classes, and plans to open to around 50 classes in a few months. Initial response from professors has been quite positive. And I liked what I saw from the service, though I think it needs to build out some technology that would make it harder to reproduce. I also think that Piazzza will really need to get a large number of professors using the service, which will be difficult.

Nath says that Piazzza was inspired by her own personal experience. As a student studying computer science at India’s prestigious IIT Kanpur, she found herself to be one of only three female students in a class of fifty. She says she was a bit shy and never really got to know many of her classmates, so when it came time to study, she didn’t get to bounce ideas off her peers. After working at Oracle, Kosmix, and Facebook, she’s now a Stanford MBA student.

This guest post was written by Aaron Levie, CEO and co-founder of Box.net. Box.net was founded in 2005 with the goal of helping people and businesses easily access and share information from anywhere. Box.net is now used by millions of individuals, small businesses, and Fortune 500 enterprises worldwide.

Consumers have readily embraced the Cloud in the form of services like Facebook, YouTube and Gmail, but businesses are a different story. While small and medium businesses have been drawn to the cost efficiencies of web-based solutions, the Cloud has thus far hovered on the periphery of mainstream business IT, with many dismissing it as unfeasible on a large scale, or at best, a distant solution. But cloud-based services are about to tip for the enterprise, and quickly.

The coming shift echoes the disruptive transformation of IT in the ’90s, driven by companies like Oracle, Microsoft, Lotus and Sun. Geoffrey Moore, author of “Crossing the Chasm” and “Inside the Tornado,” studied this transition and described the chain of adoption for enterprise technology: innovators are followed by early adopters, visionaries, and finally IT departments. And when enterprise technology hits this latter group, we’re officially in the Tornado.

Well the dust is beginning to swirl once more. Over the next two years, enterprise IT will follow in the footsteps of today’s early adopters and visionaries, finally embracing the Cloud and moving content, applications, and processes to the web. So what are the catalysts for this perfect storm? A combination of maturing platforms, generational and cultural shifts, and compelling economics, making cloud-based solutions the undeniable choice for nearly all future non-core technology purchases.

The platforms are ready

Today’s web-based platforms are finally maturing into real, viable solutions for businesses. They’re not just for small businesses or early adopters. Between Amazon EC2 for infrastructure-as-a-service, Force.com for platform-as-a-service, and Google Apps for software-as-a-service, companies large and small now have enough options to run their entire business in the Cloud. These complementary services can now talk to each other like never before, making it easy for IT administrators to weave connections between web platforms. And unplanned downtime is no longer a valid argument against the Cloud: like most cloud-based offerings, Google guarantees that Google Apps will be available at least 99.9% of the time, and will reimburse customers if this target isn’t met. According to a study by The Radicati Group, companies with onsite email solutions averaged 30-60 minutes of unscheduled downtime and 36-90 minutes of planned downtime per month in 2008. Even after a spat of outages in 2008, Matthew Glotzbach of Google’s Enterprise unit estimated that Google Apps downtime totaled a mere 10-15 minutes per month. Furthermore, cloud vendors front the bill to get the server back online, not your internal IT team.

Make way for new workers and a new way to work

Not only have our applications and platforms changed, so have the people using them. We’re now seeing the newest generation of the “knowledge worker” emerge in the enterprise. The formative years of this generation were spent chatting online, facebooking strangers and friends alike, and maxing out their hard drives with music and movie downloads. Accordingly, these employees are simply not capable of doing more work to find information than performing a Google search (I know, because I am one). They have no patience for convoluted IT policies, limited email storage and siloed data. Cloud-based IT services are the only solutions that can match the experience, efficiency, and access that we get in our personal lives. We’re already seeing companies like Salesforce mimic consumer tools with offerings like Salesforce Chatter. It’s only a matter of time before more vendors catch on that enterprise collaboration should be as easy as social networking, and must likewise take place in the Cloud.

The cloud is cheap

Okay, so we’re almost out of the recession. Companies who hunkered down will soon shift from survival mode to winning back marketshare. But guess whose stock is already at an all-time high? Salesforce. Despite the still-fragile economy, businesses are buying into the cloud, and there’s a lot more room to grow. At the risk of sounding completely obvious, they’re buying these services because they cost so much less to maintain and the barriers to getting started are much lower. And although the economy is showing signs of improvement, the past few years have fundamentally changed the way we think about technology purchases. Higher cost does not necessarily translate to higher quality. Products from behemoth software vendors like Microsoft are not necessarily more reliable. And in the Cloud, substantially fewer people are needed to get started: a medium-sized business five years ago required dedicated personnel, consulting, and redundant infrastructure to deliver corporate email. Today, the point of entry is a credit card transaction, with no infrastructure in sight. The time to transition to cheaper, more manageable platforms is now.

Momentum in the IT department

Managing infrastructure and technology that is not competitively-additive has become competitively-expensive. As we approach the Tornado, IT experts are redefining their roles and priorities from directly maintaining all the “contextual” applications around their business (CRM, email, file servers, search) to honing in on technologies that are core to their company’s performance and competitive advantage. This opens up the IT department to a new world of meaning and purpose. IT will move from a pure systems and process management function to a business success through technology service.

How do we know this is happening? IT decision-makers are starting to knock on the doors of Google, Amazon, Salesforce and Box.net. Box’s 10 largest sales in 2009 were made with IT managers at organizations you’d recognize. The common thread linking these IT buyers? In our case, they want to move toward Cloud Content Management, in lieu of spending hundreds of thousands of dollars on traditional ECM. This comes from awareness that their role is not about being bogged down in server administration, storage limitations and downtime, but rather about finding best-of-breed technology to solve their company’s issues and enhance their business, quickly. Imagine a world where IT is defined as a means to increase margin through people and process productivity gains, rather than an expense to the organization.

Ok, so what’s holding us back?

There is no question that Security concerns and a fear of relinquishing control of data and applications are still holding back adoption of cloud technologies in the enterprise. The interconnectedness of our web identities, and especially our reliance on email as a primary authentication provider, limits the level of security possible for web-based software today. We saw an example of this with Twitter’s leaks from Google Docs. But traditional IT has never been fully secure either, and Cloud IT providers have a number of mechanisms at their disposal to improve lock-down procedures on all fronts – plus, their business survival hinges on reliability and security. Between two-factor authentication, centralized network and hardware security, and other standards now being implemented by cloud providers, I think we’ll see the Cloud as being more secure in aggregate than traditional IT.

Vendors of cloud-based services are aggressively tackling security concerns as a final hurdle, and thanks to maturing platforms, a new generation of knowledge workers and compelling pricing, the Tornado is already gathering momentum. Many concede that the Cloud is indeed coming to business, but see it as a distant solution, perhaps five or ten years off. But the Tornado-like transformation of Enterprise IT will soon be upon us. And once adopted, the Cloud is inherently scalable. Internal infrastructure can take months to set up, but cloud solutions can be online within hours. Traditional platforms require ongoing maintenance and tedious administration and training, but web-based platforms can (and should!) be as end-user friendly as their consumer-focused counterparts. And because cloud-based platforms can be woven together, it’s no longer about forcing your business to fit a one-sized-fits-all solution, but rather designing a solution to fit your business.

Most businesses have spent the past few years in survival mode, trying to minimize losses and weather the recession. The coming Tornado will be game-changing for those who dive in early, and devastating for companies that continue to resist. Once the Cloud tips for enterprise IT, the whirlwind of adoption will be impressive. We should see major surges of implementation in 2010, with the Tornado in full force in 2011. And unlike the storm Geoffrey Moore detailed in the 1990s, the drivers of this fast-approaching disruption won’t be the behemoths Oracle, Microsoft, Lotus and Sun. They’re too bogged down by rigid ecosystems and product upgrade commitments. Rather, it’s a new generation of cutting-edge, nimble software companies that are disrupting the current order and leading the charge into the storm. A storm that is bringing unprecedented change to IT and competitive advantage to early adopters, ultimately redefining the role of Enterprise IT itself.

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Each day 11 people die of asthma in the U.S., and it accounts for one-quarter of all emergency room visits. Since 1980 the asthma death rate overall has increased by 50%.

A new iPhone app called AsthmaMD, which was created by am Pejham (a doctor and researcher) and Salim Madjd, aims to help some of those sufferers. The application let’s them keep a diary of attacks, helping them keep records of the severity of attacks, medications used, etc.

But what’s really interesting about AsthmaMD: users can opt in to share this data anonymously with the service. The data is aggregated and will be shared with researchers. The company says that will help doctors and researchers better understand the disease, and may help people know when an attack is more likely.

In an email, Madjd says:

Just imagine what might be possible now with the data we gather from this app. For example, since we have precise location of patient and the time of their asthma activity we can correlate that against local pollutant count, adverse weather changes, and different type of pollutants. Or imagine if one area in a city shows higher per capita asthma severity than the rest, we can clearly show that in a map and alert the parent of a potential pollutant by a nearby business. Or imagine this data mashed up against a real estate site. For parents or to-be parents they can also look at the asthma activity in any specific area and make more informed decisions about where they want to move.

There is also ability to better understand the effect of different medications, on age groups, gender, on managing asthma caused by different type of triggers from pollutant to exercise, etc.

We can even alert users of higher asthma chances in real time if we detect users of similar asthma history reporting asthma issues. Ultimately we could even send tweeter streams with zipcode or geocode of areas with asthma flare ups on real time. This app has the potential to make an impact on people lives unlike anything we’ve seen before and on personal level is one of the most exciting projects I’ve worked on.

We will see a lot more apps like this in the future. Crowdsourcing is great for fixing pot holes. But it may also give doctors the information they need to better understand a variety of diseases, too.

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We track a lot of acquisitions on CrunchBase.  At the beginning of 2009, acquisitions were at a standstill.  But as the economy begrudgingly roused itself from recession, the deal flow started to pick up in the summer, and then rebounded more in the third quarter.  There are still a couple weeks left in the year, and a lot can still happen, such as Google buying Yelp for more than $500 million.  But with the year wrapping up, we put together an initial list of the top technology acquisitions of 2009.

We’ll update the list if necessary at the end of the year (for instance, we don’t include Yelp in our list because it is not yet final), but it is not likely to change by much.  Out of $64 billion worth of technology M&A Crunchbase tracked in 2009, about $54 billion went to the top 30 deals ((see table below).  These are only technology deals (Web, software, hardware, mobile) and do not include cleantech or biotech (nor do they include other industries Crunchbase tracks as well).

The largest announced deal, Oracle’s $7.4 billion purchase of Sun Microsystems, is still awaiting regulatory approval.  But it set the pattern for bottom-fishing during a financially difficult year.  Hewlett-Packard picked up 3Com for $2.7 billion (No. and Intel bought Wind River for $884 million (No. 16), while Microsoft unloaded Razorfish for $530 million (No. 23).

Some of the more significant deals in terms of potential market impact include Amazon’s $1.2 billion shoe-buying spree with Zappos (No. 14), Google’s $750 million acquisition of mobile ad network AdMob (No. 20), and Cisco’s $590 million Pure Digital/Flip Video deal (No. 21). And social gaming saw a lot of activity this year.  Two days after Electronic Arts bought Playfish for $400 million (No. 27), competitor Playdom raised money at a $260 million (pre-money) valuation.

Other notable deals which didn’t make the top 30 include American Express paying $300 million for Revolution Money (which would have put it at No. 35), Intuit’s purchases of Mint (No. 45) and PayCycle (No. 46) for $170 million apiece, Google’s $106 million acquisition of On2 Technologies (No. 57), Facebook’s $47.5 million purchase of FriendFeed (No. 86), MySpace’s $20 million deal for iLike (No. 133), and Apple’s $17 million for LaLa (No. 143).

The top 30 tech M&A deals are below:

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Zoho Reports, the web-based productivity suite’s business and data intelligence tool, is ripping off the beta tag and officially launching today with a new pricing model and set of features. Zoho Reports, which was formerly known as Zoho DB, provides developers and database administrators with better ways to manage, digest and understand their data. It’s similar in theory to Microsoft Access but that the application is online.

Zoho Reports can upload data from a variety of sources including Excel and HTML files. And Zoho Reports works with hosted and behind-the-firewall business applications and databases from Oracle, Oracle, SQL Server, MySQL and MS Access databases. Users can interact with Reports via a drag and drop interface, with the application featuring in-depth collaborative tools that let users develop reports together and share reports with each other. Zoho also promises security of all reports.

New functionality includes a dashboard view that lets users collate similar reports and view them all on a single page. Users can also embed the gadget version of Zoho Reports in their iGoogle home page, giving them ready access to their reports and dashboards from their iGoogle page.

Zoho has also established a pricing model for Reports, which will offer a free basic edition with pricing plans starting at $15 per month (for 250,000 rows and 2 users). Launched in 2007, Zoho Reports is a compelling BI tool not only because it is web based but because it provides a plethora of features that many other applications don’t provide.

I feel like I’m starting to sound like a broken record but Zoho has implemented an intelligent strategy to continue to launch new products and add-ons to its existing offerings.Zoho knows that it will have to fight an uphill battle to keep users from flocking to Google Apps and soon Microsoft’s Web-based version of Microsoft 2010. Most recently, the startup launched a deeper integration with Google Docs; rolled out Zoho Discussions, a online forum tool for businesses; and debuted Zoho Recruit. Over the past two years, Zoho has added support for Sharepoint, mobile, Google and Yahoo IDs and group sharing.

It looks like the startup’s strategy may be paying off—Zoho has reached over 2 million users in just 4 years and is even catching the attention of its competition.

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