The Good NET Guide

Posts Tagged ‘marketplace’

Plastic Jungle, a marketplace for gift cards, has secured $7.4 million in Series B funding, led by Redpoint Ventures with Shasta Ventures Bay Partners, First Round Capital and other investors participating. This brings the company’s total funding to $13.4 million.

Plastic Jungle lets you buy, sell and exchange gift cards online. Instead of receiving cash for your gift card, Plastic Jungle also lets you trade the value in for an Amazon gift card or give your money to charity. Users can receive cash for unwanted gift cards for up to 92% of the unused balance and buy gift cards at up to a 30% discount. The company says that it will use the funds to accelerate product development and work on other ways to create supply and demand for gift cards on the site.

While Plastic Jungle didn’t reveal revenue numbers, the company’s CEO Garry Briggs says that its revenue is eight times more that what it was a year ago. Briggs also said that “millions” of dollars have flown through the marketplace since the company’s launch two years ago. Plastic Jungle faces competition from CardPool and others.

There has always been a vibrant ecosystem around financial data. Financial institutions, such as hedge funds and investment banks, pay thousands of dollars for quantitative tabular data (financial data in spreadsheets). But now, the web has provided a mechanism to distribute and publish large amounts of data, but much of this data is raw (meaning, it’s not built into a spreadsheet format) and hard to find in a Google search. An finding the data, and then putting the data into a format that is easy to digest can be a laborious task. Y Combinator’s Data Marketplace is hoping to change this by providing a platform where financial professionals can request data sets and then data aggregators/consultants can then find and format the appropriate data.

Founded by two former analysts at investment banks, Data Marketplace is essentially the middleman in helping financial organizations find quality data on the web. Users can submit requests to Data Marketplace, and the site will send those requests to its database of 200,000 data aggregators, programmers, and consultants who specialize in finding financial data and essentially transferring it into a readable format.

Providers then post data resources to Data Marketplace, provide descriptive metadata, and also set a price. The stored metadata is used to help consumers find relevant data through traditional search engines and when browsing Data Marketplace. Data can also be posted on the site without a request, that users can search for. For example, here’s a data set of a complete list of Wal-Mart Store Locations, which is priced at $30.

Prices range for data, and can be anywhere from $5 to several thousand dollars. Data Marketplace co-founder Matt Hodam tells me he spent $10,000 in on year on data at one of the financial organizations he worked for. Data Marketplace takes a 14% cut of each transaction on the site, from the provider. Data Marketplace handles all of the payment processing and allows users to directly purchase and download resources in an accessible format online.

Hodam says that current models for selling and distributing data online are inefficient and expensive for financial organizations. Users only pay for what they need as opposed to plans or buying bundles of information. And providers don’t have many platforms where they can sell their data in a marketplace.

Data Marketplace is similar in some ways to Factual, which is a Wikipedia-like site for open data, and InfoChimps, which takes a more collaborative approach to open data.

Some people don’t like the idea of Google having any data about them. Unfortunately, if you visit a site tracked by Google Analytics (and chances are you hit several each day), you have no choice. But soon, you might.

Google is testing a browser-based opt-out solution for Google Analytics, they briefly note today on the Google Analytics blog. Specifically, this would be a “global browser based plug-in to allow users to opt out of being tracked by Google Analytics.” They note that engineers are finalizing and testing the funtionality.

How exactly this will work globally across all browsers remains to be seen. While Firefox and Chrome allow for easy use of plug-ins, Internet Exploerer and Safari are a bit more complicated. Still, if you’re a user who really cares about Google not tracking this information about you, it will probably be worth it to you to install this thing.

Of course, the other question is what this means for site owners. While it’s unlikely that a lot of users would install something like this, what if they did? That could drastically cripple the entire point of Google Analytics.

[image: Paramount Pictures]

[thanks Michael]

So in 2008, a company called Integra Communications filed for a “Nexus” trademark having something to do with voice and data telecommunications. Along comes Google a year later and files for “Nexus One.” Trademark office says no go. I’m not really surprised at this; it’s not really their job to determine which is the better or more popular product, but rather whether it is possible for the two trademarks to be mistaken for one another. Oh god! Will you have to scribble out the name of your phone now and write something else?

Continue reading…

Business to business software can be a tough sell. Online B2B can be even a harder sell. While there is certainly money to be made, unless you’re one of the big players, the likelihood you’re going to succeed is pretty small. Starting today, Google is taking their roll as one of the big players and extending a platform to boost some smaller players.

Tonight, Google has unveiled their Google Apps Marketplace. This is an app store for enterprise apps in the cloud. Using a set of APIs, these third-party apps can deeply integrate their products within Google Apps, which already some 25 million people are using. And that also includes over 2 million businesses ranging from startups, to small businesses, to Fortune 500 companies.

For customers, this means a one-stop shop for a variety of applications that their business or organization can use. And it’s extremely simple to get started with apps in the marketplace — it just takes 4 clicks, Google says (though that initial click will have to come from your domain admin to approve the use of the app). For developers, particularly small startup developers, it means instant access to more users than they can likely imagine. It also potentially means something more important: money.

Like the popular mobile app stores (Apple’s App Store and Google’s own Android Market), Google is allowing developers to sell their apps through this Marketplace. And they’re actually offering a better deal: Google will keep just 20% of the revenue, while the developers keep the other 80% (compared to a 30/70 split with the Android Market). The reason for this better split is that Google believes the B2B market is a bit different, and they want to entice developers to join on board. And instead of Apple’s App Store, which charges a $100 yearly fee to developers, Google is charging a one-time fee of $100 to enroll in the program — and that’s for as many apps as you want to create.

As for what Google will do with their 20% share, they’re not entirely sure. “We don’t know what will happen with the revenue, but we think it’s a very fair rev share for the value we’re providing,” Google Vice President of Engineering Vic Gundotra says.

As you might expect, in the Marketplace, Google will feature certain apps on a rotating basis. And each will have a star rating system and reviews written by people who have used the app. Apps will be grouped into different categories to make it easier for customers to find exactly what they’re looking for. Once they do, the four steps alluded to above are:

1. Click “Add it now”
2. Agree to the vendor’s Terms of Service
3. Grant access to the data that the app is requesting.  Some apps require data access, some don’t – only grant access to apps you trust.
4. Turn it on and start enjoying your increased productivity

So how does this all work? Google connection points for integration into Apps are actually done through open protocols such as OAuth. And while signing-in may seem like a pain across different apps, Google has streamlined that as well thanks to another open protocol: OpenID.

Once an app is hooked in to Google Apps, it will appear on your main Apps Dashboard alongside the other Google-made apps you use. It will even appear in the “more” drop down that Google uses in the toolbar across its properties. And because these apps are so tightly woven into Google Apps, they can take advantage of the built-in Google Apps such as Gmail and Gtalk to easily communicate within the third-party apps.

And there’s more. While it’s not quite ready to launch just yet, in the second half of 2010, Google plans to launch flexible billing options for third-parties using their services. Basically, this will allow companies to use Google Checkout to handle complicated billings, such as subscriptions. This could mean trouble for startups specifically in this space, such as Recurly. Also coming later will be detailed analytics for transactions, we’re told. For now, developers are free to hook up their data to their own analytic programs to run their numbers.

While Google’s options for this Marketplace sound nice and open, there’s actually something even better: you don’t have to build your apps on their platform. Whereas a big player like Salesforce wants to keep the apps it works with in the Force.com ecosystem, Google doesn’t care where you build it — it can be on App Engine, or on anything else. You simply hook your app up to the APIs and you’re ready to go. It’s a model so enticing that even a big Google competitor in this space, Zoho, is ready to work with them, and is launching as an initial partner. All told, there are more than 50 companies partnering up at launch, including a winner of the audience award at this year’s TechCrunch50, Socialwok.

As to whether Google could eventually roll this app store model out to the more consumer facing apps they offer, Gundotra gave me the old, “We have nothing to announce at this time.” That reads suspiciously to me like a “yes,” provided this is the hit it seems like it should be.

Tonight, Google is hosting one of their Campfire One events at their headquarters in Mountain View, CA. They’re using the event to launch their new Google Apps Marketplace. This is the app store that business applications can use to reach the more than 25 million people and 2 million business that use Google Apps for their domains.

Below, find our live notes.

Vic Gundotra, Vice President of Engineering

• Two million businesses have “gone Google”
• 25 million users.
• Everything you need is now in the cloud for businesses
• Tonight we’re launching the new Google Apps Marketplace
• It’s great for developers – who get access to these 25 million users instantly
• It’s also great for users.
• It’s simple to integrate.
• Build your app. And you don’t have to use App Engine. You can use whatever you want.
• And you can sell your app in the Marketplace.
• What does Google ask in return? A one-time fee of $100. And a low 20% rev share.
• Over 50 launch partners.

David Glazer, Engineering Director

• I want to walk you through the “how” now – build, integrate, and sell.
• Google Apps now has a large and growing number of extension points (we’ll be adding more over time)
• there is a central management system
• Universal integration to Google Apps navigation system.
• We use OpenID to manage authentication. Single sign-on.
• And we use OAuth for secure access to data. The OAuth grant of trust is built into the Marketplace.

• We have a complete manifest.
• Time for a demo. Here’s a developer showing off a “hello world” application.
• Easy step-by-step process to get your application in the Marketplace.

• It might take a couple of days for the app to show up in the Marketplace when you submit it.
• A domain admin simply then clicks the “Add it now” button.
• Then just three clicks left – 1) agree to terms of service 2) grant data access (such as to your calendar) 3) enable the app
• You can even see it in the apps drop down if you’re in, say, Gmail.

• Here’s Intuit now showing how to take a real app – for payroll – to show how easy it is to itegrate.
• Intuit is the largest payroll provider in the nation.
• We usually serve small companies, many are less than 20 employees.
• Another demo, this time from Atlassian – a software development company
• You can easily embed your information inside of Gmail.

• The thing I’m most excited about is the studio activity bar.
• With this, Google Talk can be used for instant collaboration.
• All of this is available today. In fact it’s being used by 40 developers in a bus traveling from SF to SXSW in Austin, TX.

• Another demo, Manymoon – a social productivity app.
• We used open standards to convert free users to paid users.
• Everything you’ve seen so far will be live later tonight – for this next demo, it will be coming soon.
• Gmail contextual gadgets – like when a YouTube video is embedded in Gmails – soon third-parties will be able to use this.

• Here’s a demo from Appirio.

Tonight, Google is hosting one of their Campfire One events at their headquarters in Mountain View, CA. They’re using the event to launch their new Google Apps Marketplace. This is the app store that business applications can use to reach the more than 25 million people and 2 million business that use Google Apps for their domains.

Below, find our live notes.

Vic Gundotra, Vice President of Engineering

• Two million businesses have “gone Google”
• 25 million users.
• Everything you need is now in the cloud for businesses
• Tonight we’re launching the new Google Apps Marketplace
• It’s great for developers – who get access to these 25 million users instantly
• It’s also great for users.
• It’s simple to integrate.
• Build your app. And you don’t have to use App Engine. You can use whatever you want.
• And you can sell your app in the Marketplace.
• What does Google ask in return? A one-time fee of $100. And a low 20% rev share.
• Over 50 launch partners.

David Glazer, Engineering Director

• I want to walk you through the “how” now – build, integrate, and sell.
• Google Apps now has a large and growing number of extension points (we’ll be adding more over time)
• there is a central management system
• Universal integration to Google Apps navigation system.
• We use OpenID to manage authentication. Single sign-on.
• And we use OAuth for secure access to data. The OAuth grant of trust is built into the Marketplace.

• We have a complete manifest.
• Time for a demo. Here’s a developer showing off a “hello world” application.
• Easy step-by-step process to get your application in the Marketplace.

• It might take a couple of days for the app to show up in the Marketplace when you submit it.
• A domain admin simply then clicks the “Add it now” button.
• Then just three clicks left – 1) agree to terms of service 2) grant data access (such as to your calendar) 3) enable the app
• You can even see it in the apps drop down if you’re in, say, Gmail.

• Here’s Intuit now showing how to take a real app – for payroll – to show how easy it is to itegrate.
• Intuit is the largest payroll provider in the nation.
• We usually serve small companies, many are less than 20 employees.
• Another demo, this time from Atlassian – a software development company
• You can easily embed your information inside of Gmail.

• The thing I’m most excited about is the studio activity bar.
• With this, Google Talk can be used for instant collaboration.
• All of this is available today. In fact it’s being used by 40 developers in a bus traveling from SF to SXSW in Austin, TX.

• Another demo, Manymoon – a social productivity app.
• We used open standards to convert free users to paid users.
• Everything you’ve seen so far will be live later tonight – for this next demo, it will be coming soon.
• Gmail contextual gadgets – like when a YouTube video is embedded in Gmails – soon third-parties will be able to use this.

• Here’s a demo from Appirio.

Over the last few days, a strange situation has been brewing between Amazon and a sizable number of comic book fans. On March 7, Bleeding Cool broke the news of an apparent Amazon sale featuring high quality hardcover Marvel graphic novels at bargain-basement prices of $14.99, when their retail prices were more along the lines of $125. Alas, it turned out to be a pricing error. Amazon could have simply canceled the orders (which is common practice for online retailers), but instead, it tried to do right by its users and said it would honor some of the orders. Except it didn’t actually have enough books in stock to do what it promised, leading to another wave of frustration from the comics fans. Now Amazon is looking to smooth things over with some $25 dollar gift certificates.

The tale is a bit complicated. After word of the apparent sale began to spread, plenty of comics fans began to snatch up the books as quickly as they could, causing some of the graphic novels to climb toward the top of Amazon’s best seller lists. Within hours Amazon fixed the pricing glitches (which affected multiple items), and told some customers that rather than canceling their entire orders, they’d still receive a single copy of the books they purchased at the heavily discounted price. The only catch was that they’d only get one copy apiece (many people had purchased multiple copies). Quite a nice gesture considering that Amazon could have simply canceled the orders outright.

Unfortunately, something went wrong. This morning, Bleeding Cool reported that many (and perhaps all) of these single-copy orders had been canceled as well, without any kind of notice or email from Amazon. As it turns out, Amazon simply doesn’t have enough books in inventory to fulfill all the orders it promised, so it’s handing out $25 gift certificates as an apology for the inconvenience.

Not everyone who bought a Marvel book is getting a certificate — if you placed an order that was immediately canceled, then it sounds like you won’t get one. Some people should be actually getting their books in the mail. If you got an email saying your order was cancelled, you should be hearing from Amazon about this shortly.

It’s hard to really fault Amazon for this. Obviously there were some errors in miscommunication, but it really didn’t have to do any of this — every online retailer has a clause in their Terms of Service that doesn’t make them liable for pricing mistakes.

Later this week, thousands of ironic t-shirts will be arriving in Austin for the 16th annual South By Southwest Interactive festival.

At about this time, it’s traditional for tech publications to publish handy guides to “surviving SXSWi” – packed with useful advice that’s basically interchangeable with that for any other festival since the beginning of time.

“Drink plenty of water!” “Prepare for some late nights!” “Plan ahead to make sure you don’t miss anything!” “Pack sturdy shoes!” “Always use a condom!”. Useful advice for SXSWi, certainly, but also applicable for Oktoberfest, Glastonbury, Woodstock and the ancient Roman festival of Lupercalia (although for the latter, replace ’shoes’ with ’sandals’ and ‘condom’ with ’sprig of silphium’).

This year, though, I decided to use my experience of past SXSWi’s to produce something more useful. A very specific and completely foolproof guide on surviving this year’s event. And here it is…

Tip One: Don’t go to South by Southwest Interactive.

I’m serious. It sucked last year, and it’s going to suck again this year. You’re kidding yourself if you think otherwise. The idea that SXSWi is a conference – or even a festival – for people doing interesting and useful things in technology is a fallacy. In reality, it’s just a non-stop orgy of bullshit fanboyism – a chance for people with stickers on their laptops to go and add more stickers to their laptops; an opportunity for sweaty dorks in Diggnation t-shirts to line up for two hours in the hope of getting Alex Albrecht to – I dunno – sign their laptop, I suppose, or maybe give them another freaking sticker. Even the parties – which are basically the only reason to go – are horrible: the free bars runs out too soon, and they’re always rammed with the kind of people who you could be forgiven for assuming have never been inside licenced premises before.

“But Pure Volume at 2am is pretty awesome!”

No it isn’t. You were just drunk. You’d lined up for three months to get in with your stupid plastic entry tag and you had to convince yourself that the experience was worthwhile because the only alternative was to kill yourself. Free vodka Red Bulls are not worth the hassle. Take your lead from the pros: buy a couple of bottles of vodka and a case of Red Bull and host your own party in your hotel room. Except you can’t, can you? Because you’re sharing with your friend Dan and he has to be up early for the “Google Hackathon”.

“But we’re launching a new app, and it’s going to be awesome.”

No it isn’t. But I completely understand why you think it will be. With all those fanboys in one place, where better than ‘South by’ to launch your awesome new location-based app?

Two years ago, Twitter was the undisputed hit of the festival. Everyone was using it – to find parties, to silently heckle panels, to do all the things that one can do with Twitter. Last year those same people were so desperate to find the new Twitter that they mistakenly handed that crown to Foursquare on the basis that a relatively small number of Web 2.0 scenesters used it to find out where their friends were partying. And yet, despite that auspicious start, and a shit-ton of publicity since, Foursquare has failed to capture the imagination of even most early adopters, particularly those outside of San Francisco and New York. Foursquare was resolutely not last year’s Twitter. Last year’s Twitter was Twitter.

That won’t, however, stop a billion start-ups blowing their entire launch budget on flying their whole team – armed with sacks of flyers and amusing stick-on bugs and branded candy and more fucking stickers – to Texas, confident in the knowledge that their app (with its stupid cutesy name) will be the hit of the festival. It won’t be. It will just be yet another location-based app sloshing about in a sea of location-based apps that may be temporarily useful while a thousand early adopters are crammed into an area of less than one square mile. The moment the festival is over, you’ll be dead.

Instead, this year’s hot location-based app will be… Twitter. You’re welcome. Call me Nostradamus.

Last year, while in Austin, I wrote a column for the Guardian talking about the awfulness of the event, saying..

“None of this is surprising, of course, as it all fits neatly into what social media has taught us – that the moment a service or community gets too big, too mainstream or too commercialised, the early adopters declare it “over” and move on to the next cool, niche thing. And it’s why I really hope that next year one or two of those early adopters will organise – and I mean that in the loosest sense – a user-generated unofficial fringe conference to sit alongside the main event. Ideally it will be a bit nerdier and more businessy, and a lot more fun, than SXSW and will have plenty of space for unofficial “core conversations” and a great product launch or two.”

Sadly, unless it’s a very well kept secret, there’s no such rival event and this year’s SXSWi will be more of the same bullshit. And for that reason, I’m totally serious when I say that you shouldn’t go. Instead – while your rivals are distracted in Texas, pissing their money up the wall and ejaculating over their laptop stickers during yet another Evan Williams keynote – you should use the time instead to stay at home and work on building your start-up.

Your liver will thank you, your investors will thank you, and most importantly so will millions of real-world users who really want you to create something new and innovative rather than being sucked into the hype and churning our just a better, prettier Twitter-meets-Gowalla clone for the approbation of your peers.

Yeah?

Yeah.

I’m moderating the “Unsexy & Profitable: Making $$ Without Hype” panel on Saturday at 3:30pm in Hilton A/B.

See you in Austin.

(Photo of Gary Vaynerchuk and Kathy Sierra by Randy Stewart)

Twitter has just announced that it is launching a new anti-phishing feature that allows Twitter’s Trust and Safety team to monitor all links submitted through the service for potentially malicious attacks. Part of the new feature will involve the use of Twitter’s link shortener twt.tl, which may now start popping up in some of your emails and direct messages.

At this point, it’s not really clear which links are being converted to Twitter’s twt.tl shortened links. We just ran a test at the TC office with two different links: one for an article on GigaOm, and another for a bit.ly link that pointed to a page on Google Buzz. The links I received on my Twitter client were both unchanged, but both were converted to twt.tl links in our Email notifications (obviously neither of them had malicious content).

From the Twitter blog:

Today, we’re launching a new service to protect users that strikes a major blow against phishing and other deceitful attacks. By routing all links submitted to Twitter through this new service, we can detect, intercept, and prevent the spread of bad links across all of Twitter. Even if a bad link is already sent out in an email notification and somebody clicks on it, we’ll be able keep that user safe.

Since these attacks occur primarily on Direct Messages and email notifications about Direct Messages, this is where we have focused our initial efforts. For the most part, you will not notice this feature because it works behind the scenes but you may notice links shortened to twt.tl in Direct Messages and email notifications.

Image via ToastyKen