The Good NET Guide

Posts Tagged ‘google apps’

There’s no question that Google is setting its sights on taking some of Microsoft’s marketshare in the productivity suite space. Last year, Google announced a new plug-in that syncs Google’s enterprise versions of Apps, including Gmail, contacts, and calendar, with Microsoft’s Outlook. And Google just acquired Docverse, an application lets users collaborate directly on Microsoft Office documents. Today Google is taking another swipe at Microsoft with a new tool that makes it significantly easier to make the switch over to Google Apps from Microsoft Exchange.

Google Apps Migration for Microsoft Exchange is a new server-side tool that migrates a company’s email, calendar and contact data from Microsoft Exchange, an email server software product from Microsoft, to Google Apps. Google promises ease with the tool, allowing IT administrators the ability to select the mail, calendar and contact data to move in phases and migrate hundreds of users at the same time. Plus, employees can use Exchange during the migration without any interruption. The tool works with Exchange 2033 and 2007 for both on-premise and hosted applications and is available to the enterprise and education versions of Google Apps.

This is clearly a play at showing businesses how simple it is to move from from Microsoft products, such as Exchange, that may not be hosted in the cloud to the cloud-based Google Apps product. Google product Manager Matt Glotzbach told me that the search giant wants to make it as simple as possible for potential customers to make the switch to Google Apps, and many potential Google Apps’ clients are using Microsoft Exchange to host and power email, calendar, and contacts. Google also launched Google Apps Migrator for Lotus Notes and a Connector for BlackBerry Enterprise Server.

Google Apps has steadily been growing; already 25 million people are using the Apps product. And that also includes over 2 million businesses ranging from startups, to small businesses, to Fortune 500 companies. And Google is developing a compelling ecosystem around Google Apps, recently launching the Google Apps Marketplace, which is an an app store for enterprise apps in the cloud.

Mobile social network MocoSpace now has a count of 11 million members, with 500,000 members forming new friendships every day on MocoSpace. The startup’s mobile only social network targets users who have non-smartphones that have simpler interfaces.

MocoSpace, which launched in 2006, makes money with its virtual currency and through advertising and mainly reaches the 18 to 34 age demographic. The site claims to generate 3 billion pages per month, with users mobile users accessing the site over 5 times per day on average. The site is also generating interest from musicians using the site to share their music, with over 200 artists submitting music on MocoSpace every day. Though not nearly as popular as Facebook or MySpace. MocoSpace is now one of the largest mobile-only social networks.

The startup prides itself on its users mainly being non-techies who don’t own an iPhone, Android or BlackBerry device. MocoSpace also claims to have a diverse user base; 1/3 of their user base is Hispanic and 1/3 is African-American. We recently published some surprising stats about the breakup habits of MocoSpace users.

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Which employee does what, when, how and with which tools? That’s a critical question for many companies, which usually rely on business process management (BPM) solutions to visualize, streamline, and implement predefined workflows. Just last month, enterprise SaaS behemoth Salesforce.com rolled out a new BPM tool, Visual Process Manager – only to be now challenged by a small startup called Questetra, which thinks its eponymous solution can stack up.

The way Questetra’s BPM suite (and similar products) work is that users chart business workflows to identify redundancies, “bottle necks” or conflicts in future company processes. Once the design is ready, the designer can authorize other users to revise the system themselves, meaning these designs are then put to actual use in a work environment.

The applicant in the reimbursement process visualized below, for instance, submits a request through the Flash application, which then notifies his supervisor who can then approve and send the request to the accounting division for a final check (there’s actually a whole bunch of different task execution functions built into the application). All actions can be managed via a user-specific dashboard, and just like with Salesforce.com’s solution, for example, Questetra users don’t need to deal with any code.

Apart from relatively low pricing and ease of use, Questetra says the “killer feature” of their suite is that it’s 100% web-based, meaning separate software isn’t required to design a process or perform a task. Another key selling point is the seamless integration with Google Apps (in the SaaS version, users can log in with their existing Google accounts and easily export data to Google Docs).

Questetra, which says their suite is especially interesting for companies with 20 to 200 employees, offers a self-hosted (downloadable) edition and an SaaS solution for $10 per user per month (there’s also a trial version and a number of free sample workflows). It’s also one of the first applications distributed through the Google Apps Marketplace that launched just last week.

Questetra, which is based in Kyoto/Japan, is currently working on mobile-friendly features and an API to be rolled out in the near future. Apart from Salesforce.com’s Visual Process Manager, the Questetra BPM suite competes with SAP’s Visual Composer, Appian, and Intalio, amongst others.

Under the radar startup NorthScale is publicly launching today with a new data management technology to help web-based companies, particularly startups that deal with large amounts of transactional data. For example, social gaming giant Zynga has been using NorthScale since December.

Founded by leaders of the memcached open source project, NorthScale is like Cloudera for Hadoop or Red Hat for Linux; the startup is commercializing the open source technology. As web applications generate vast volumes of data, there is a need for a data management technology that caters towards transactional software systems. NorthScale’s elastic data infrastructure software promises to cache frequently used data while also offering performance and scalability.

The NorthScale Memcached Server is the also includes the ability to securely support multiple applications on a shared cluster, and allows a memcached cluster to dynamically change with automatic client updates. The NorthScale Membase Server is a high‐performance, distributed key‐value database which builds on the NorthScale Memcached Server foundation and is directly compatible with memcached APIs and client libraries.

Currently Zynga and NHN are using NorthScale as a foundations for shared data management infrastructure. Founded in 2009, the startup has raised $5 million in Series A funding from Accel Partners and North Bridge Venture Partners.

Business to business software can be a tough sell. Online B2B can be even a harder sell. While there is certainly money to be made, unless you’re one of the big players, the likelihood you’re going to succeed is pretty small. Starting today, Google is taking their roll as one of the big players and extending a platform to boost some smaller players.

Tonight, Google has unveiled their Google Apps Marketplace. This is an app store for enterprise apps in the cloud. Using a set of APIs, these third-party apps can deeply integrate their products within Google Apps, which already some 25 million people are using. And that also includes over 2 million businesses ranging from startups, to small businesses, to Fortune 500 companies.

For customers, this means a one-stop shop for a variety of applications that their business or organization can use. And it’s extremely simple to get started with apps in the marketplace — it just takes 4 clicks, Google says (though that initial click will have to come from your domain admin to approve the use of the app). For developers, particularly small startup developers, it means instant access to more users than they can likely imagine. It also potentially means something more important: money.

Like the popular mobile app stores (Apple’s App Store and Google’s own Android Market), Google is allowing developers to sell their apps through this Marketplace. And they’re actually offering a better deal: Google will keep just 20% of the revenue, while the developers keep the other 80% (compared to a 30/70 split with the Android Market). The reason for this better split is that Google believes the B2B market is a bit different, and they want to entice developers to join on board. And instead of Apple’s App Store, which charges a $100 yearly fee to developers, Google is charging a one-time fee of $100 to enroll in the program — and that’s for as many apps as you want to create.

As for what Google will do with their 20% share, they’re not entirely sure. “We don’t know what will happen with the revenue, but we think it’s a very fair rev share for the value we’re providing,” Google Vice President of Engineering Vic Gundotra says.

As you might expect, in the Marketplace, Google will feature certain apps on a rotating basis. And each will have a star rating system and reviews written by people who have used the app. Apps will be grouped into different categories to make it easier for customers to find exactly what they’re looking for. Once they do, the four steps alluded to above are:

1. Click “Add it now”
2. Agree to the vendor’s Terms of Service
3. Grant access to the data that the app is requesting.  Some apps require data access, some don’t – only grant access to apps you trust.
4. Turn it on and start enjoying your increased productivity

So how does this all work? Google connection points for integration into Apps are actually done through open protocols such as OAuth. And while signing-in may seem like a pain across different apps, Google has streamlined that as well thanks to another open protocol: OpenID.

Once an app is hooked in to Google Apps, it will appear on your main Apps Dashboard alongside the other Google-made apps you use. It will even appear in the “more” drop down that Google uses in the toolbar across its properties. And because these apps are so tightly woven into Google Apps, they can take advantage of the built-in Google Apps such as Gmail and Gtalk to easily communicate within the third-party apps.

And there’s more. While it’s not quite ready to launch just yet, in the second half of 2010, Google plans to launch flexible billing options for third-parties using their services. Basically, this will allow companies to use Google Checkout to handle complicated billings, such as subscriptions. This could mean trouble for startups specifically in this space, such as Recurly. Also coming later will be detailed analytics for transactions, we’re told. For now, developers are free to hook up their data to their own analytic programs to run their numbers.

While Google’s options for this Marketplace sound nice and open, there’s actually something even better: you don’t have to build your apps on their platform. Whereas a big player like Salesforce wants to keep the apps it works with in the Force.com ecosystem, Google doesn’t care where you build it — it can be on App Engine, or on anything else. You simply hook your app up to the APIs and you’re ready to go. It’s a model so enticing that even a big Google competitor in this space, Zoho, is ready to work with them, and is launching as an initial partner. All told, there are more than 50 companies partnering up at launch, including a winner of the audience award at this year’s TechCrunch50, Socialwok.

As to whether Google could eventually roll this app store model out to the more consumer facing apps they offer, Gundotra gave me the old, “We have nothing to announce at this time.” That reads suspiciously to me like a “yes,” provided this is the hit it seems like it should be.

Tonight, Google is hosting one of their Campfire One events at their headquarters in Mountain View, CA. They’re using the event to launch their new Google Apps Marketplace. This is the app store that business applications can use to reach the more than 25 million people and 2 million business that use Google Apps for their domains.

Below, find our live notes.

Vic Gundotra, Vice President of Engineering

• Two million businesses have “gone Google”
• 25 million users.
• Everything you need is now in the cloud for businesses
• Tonight we’re launching the new Google Apps Marketplace
• It’s great for developers – who get access to these 25 million users instantly
• It’s also great for users.
• It’s simple to integrate.
• Build your app. And you don’t have to use App Engine. You can use whatever you want.
• And you can sell your app in the Marketplace.
• What does Google ask in return? A one-time fee of $100. And a low 20% rev share.
• Over 50 launch partners.

David Glazer, Engineering Director

• I want to walk you through the “how” now – build, integrate, and sell.
• Google Apps now has a large and growing number of extension points (we’ll be adding more over time)
• there is a central management system
• Universal integration to Google Apps navigation system.
• We use OpenID to manage authentication. Single sign-on.
• And we use OAuth for secure access to data. The OAuth grant of trust is built into the Marketplace.

• We have a complete manifest.
• Time for a demo. Here’s a developer showing off a “hello world” application.
• Easy step-by-step process to get your application in the Marketplace.

• It might take a couple of days for the app to show up in the Marketplace when you submit it.
• A domain admin simply then clicks the “Add it now” button.
• Then just three clicks left – 1) agree to terms of service 2) grant data access (such as to your calendar) 3) enable the app
• You can even see it in the apps drop down if you’re in, say, Gmail.

• Here’s Intuit now showing how to take a real app – for payroll – to show how easy it is to itegrate.
• Intuit is the largest payroll provider in the nation.
• We usually serve small companies, many are less than 20 employees.
• Another demo, this time from Atlassian – a software development company
• You can easily embed your information inside of Gmail.

• The thing I’m most excited about is the studio activity bar.
• With this, Google Talk can be used for instant collaboration.
• All of this is available today. In fact it’s being used by 40 developers in a bus traveling from SF to SXSW in Austin, TX.

• Another demo, Manymoon – a social productivity app.
• We used open standards to convert free users to paid users.
• Everything you’ve seen so far will be live later tonight – for this next demo, it will be coming soon.
• Gmail contextual gadgets – like when a YouTube video is embedded in Gmails – soon third-parties will be able to use this.

• Here’s a demo from Appirio.

Tonight, Google is hosting one of their Campfire One events at their headquarters in Mountain View, CA. They’re using the event to launch their new Google Apps Marketplace. This is the app store that business applications can use to reach the more than 25 million people and 2 million business that use Google Apps for their domains.

Below, find our live notes.

Vic Gundotra, Vice President of Engineering

• Two million businesses have “gone Google”
• 25 million users.
• Everything you need is now in the cloud for businesses
• Tonight we’re launching the new Google Apps Marketplace
• It’s great for developers – who get access to these 25 million users instantly
• It’s also great for users.
• It’s simple to integrate.
• Build your app. And you don’t have to use App Engine. You can use whatever you want.
• And you can sell your app in the Marketplace.
• What does Google ask in return? A one-time fee of $100. And a low 20% rev share.
• Over 50 launch partners.

David Glazer, Engineering Director

• I want to walk you through the “how” now – build, integrate, and sell.
• Google Apps now has a large and growing number of extension points (we’ll be adding more over time)
• there is a central management system
• Universal integration to Google Apps navigation system.
• We use OpenID to manage authentication. Single sign-on.
• And we use OAuth for secure access to data. The OAuth grant of trust is built into the Marketplace.

• We have a complete manifest.
• Time for a demo. Here’s a developer showing off a “hello world” application.
• Easy step-by-step process to get your application in the Marketplace.

• It might take a couple of days for the app to show up in the Marketplace when you submit it.
• A domain admin simply then clicks the “Add it now” button.
• Then just three clicks left – 1) agree to terms of service 2) grant data access (such as to your calendar) 3) enable the app
• You can even see it in the apps drop down if you’re in, say, Gmail.

• Here’s Intuit now showing how to take a real app – for payroll – to show how easy it is to itegrate.
• Intuit is the largest payroll provider in the nation.
• We usually serve small companies, many are less than 20 employees.
• Another demo, this time from Atlassian – a software development company
• You can easily embed your information inside of Gmail.

• The thing I’m most excited about is the studio activity bar.
• With this, Google Talk can be used for instant collaboration.
• All of this is available today. In fact it’s being used by 40 developers in a bus traveling from SF to SXSW in Austin, TX.

• Another demo, Manymoon – a social productivity app.
• We used open standards to convert free users to paid users.
• Everything you’ve seen so far will be live later tonight – for this next demo, it will be coming soon.
• Gmail contextual gadgets – like when a YouTube video is embedded in Gmails – soon third-parties will be able to use this.

• Here’s a demo from Appirio.

Tonight, Google is hosting one of their Campfire One events at their headquarters in Mountain View, CA. They’re using the event to launch their new Google Apps Marketplace. This is the app store that business applications can use to reach the more than 25 million people and 2 million business that use Google Apps for their domains.

Below, find our live notes.

Vic Gundotra, Vice President of Engineering

• Two million businesses have “gone Google”
• 25 million users.
• Everything you need is now in the cloud for businesses
• Tonight we’re launching the new Google Apps Marketplace
• It’s great for developers – who get access to these 25 million users instantly
• It’s also great for users.
• It’s simple to integrate.
• Build your app. And you don’t have to use App Engine. You can use whatever you want.
• And you can sell your app in the Marketplace.
• What does Google ask in return? A one-time fee of $100. And a low 20% rev share.
• Over 50 launch partners.

David Glazer, Engineering Director

• I want to walk you through the “how” now – build, integrate, and sell.
• Google Apps now has a large and growing number of extension points (we’ll be adding more over time)
• there is a central management system
• Universal integration to Google Apps navigation system.
• We use OpenID to manage authentication. Single sign-on.
• And we use OAuth for secure access to data. The OAuth grant of trust is built into the Marketplace.

• We have a complete manifest.
• Time for a demo. Here’s a developer showing off a “hello world” application.
• Easy step-by-step process to get your application in the Marketplace.

• It might take a couple of days for the app to show up in the Marketplace when you submit it.
• A domain admin simply then clicks the “Add it now” button.
• Then just three clicks left – 1) agree to terms of service 2) grant data access (such as to your calendar) 3) enable the app
• You can even see it in the apps drop down if you’re in, say, Gmail.

• Here’s Intuit now showing how to take a real app – for payroll – to show how easy it is to itegrate.
• Intuit is the largest payroll provider in the nation.
• We usually serve small companies, many are less than 20 employees.
• Another demo, this time from Atlassian – a software development company
• You can easily embed your information inside of Gmail.

• The thing I’m most excited about is the studio activity bar.
• With this, Google Talk can be used for instant collaboration.
• All of this is available today. In fact it’s being used by 40 developers in a bus traveling from SF to SXSW in Austin, TX.

• Another demo, Manymoon – a social productivity app.
• We used open standards to convert free users to paid users.
• Everything you’ve seen so far will be live later tonight – for this next demo, it will be coming soon.
• Gmail contextual gadgets – like when a YouTube video is embedded in Gmails – soon third-parties will be able to use this.

• Here’s a demo from Appirio.

Over the last few days, a strange situation has been brewing between Amazon and a sizable number of comic book fans. On March 7, Bleeding Cool broke the news of an apparent Amazon sale featuring high quality hardcover Marvel graphic novels at bargain-basement prices of $14.99, when their retail prices were more along the lines of $125. Alas, it turned out to be a pricing error. Amazon could have simply canceled the orders (which is common practice for online retailers), but instead, it tried to do right by its users and said it would honor some of the orders. Except it didn’t actually have enough books in stock to do what it promised, leading to another wave of frustration from the comics fans. Now Amazon is looking to smooth things over with some $25 dollar gift certificates.

The tale is a bit complicated. After word of the apparent sale began to spread, plenty of comics fans began to snatch up the books as quickly as they could, causing some of the graphic novels to climb toward the top of Amazon’s best seller lists. Within hours Amazon fixed the pricing glitches (which affected multiple items), and told some customers that rather than canceling their entire orders, they’d still receive a single copy of the books they purchased at the heavily discounted price. The only catch was that they’d only get one copy apiece (many people had purchased multiple copies). Quite a nice gesture considering that Amazon could have simply canceled the orders outright.

Unfortunately, something went wrong. This morning, Bleeding Cool reported that many (and perhaps all) of these single-copy orders had been canceled as well, without any kind of notice or email from Amazon. As it turns out, Amazon simply doesn’t have enough books in inventory to fulfill all the orders it promised, so it’s handing out $25 gift certificates as an apology for the inconvenience.

Not everyone who bought a Marvel book is getting a certificate — if you placed an order that was immediately canceled, then it sounds like you won’t get one. Some people should be actually getting their books in the mail. If you got an email saying your order was cancelled, you should be hearing from Amazon about this shortly.

It’s hard to really fault Amazon for this. Obviously there were some errors in miscommunication, but it really didn’t have to do any of this — every online retailer has a clause in their Terms of Service that doesn’t make them liable for pricing mistakes.

Over the last few days, a strange situation has been brewing between Amazon and a sizable number of comic book fans. On March 7, Bleeding Cool broke the news of an apparent Amazon sale featuring high quality hardcover Marvel graphic novels at bargain-basement prices of $14.99, when their retail prices were more along the lines of $125. Alas, it turned out to be a pricing error. Amazon could have simply canceled the orders (which is common practice for online retailers), but instead, it tried to do right by its users and said it would honor some of the orders. Except it didn’t actually have enough books in stock to do what it promised, leading to another wave of frustration from the comics fans. Now Amazon is looking to smooth things over with some $25 dollar gift certificates.

The tale is a bit complicated. After word of the apparent sale began to spread, plenty of comics fans began to snatch up the books as quickly as they could, causing some of the graphic novels to climb toward the top of Amazon’s best seller lists. Within hours Amazon fixed the pricing glitches (which affected multiple items), and told some customers that rather than canceling their entire orders, they’d still receive a single copy of the books they purchased at the heavily discounted price. The only catch was that they’d only get one copy apiece (many people had purchased multiple copies). Quite a nice gesture considering that Amazon could have simply canceled the orders outright.

Unfortunately, something went wrong. This morning, Bleeding Cool reported that many (and perhaps all) of these single-copy orders had been canceled as well, without any kind of notice or email from Amazon. As it turns out, Amazon simply doesn’t have enough books in inventory to fulfill all the orders it promised, so it’s handing out $25 gift certificates as an apology for the inconvenience.

Not everyone who bought a Marvel book is getting a certificate — if you placed an order that was immediately canceled, then it sounds like you won’t get one. Some people should be actually getting their books in the mail. If you got an email saying your order was cancelled, you should be hearing from Amazon about this shortly.

It’s hard to really fault Amazon for this. Obviously there were some errors in miscommunication, but it really didn’t have to do any of this — every online retailer has a clause in their Terms of Service that doesn’t make them liable for pricing mistakes.