Posts Tagged ‘employees’
Notes on Leadership: Be Like Steve Jobs, . . . And Bill Campbell, And Andy Grove

Editor’s note: When venture capitalists invest in early stage startups, more than anything else they are investing in the founders of the company and their ability to lead their employees through the most improbable set of circumstances to take an idea from a germ to a real and profitable business. In this guest post, Ben Horowitz of VC firm Andreessen Horowitz explains the leadership traits he and his co-founder Marc Andreessen look for before they invest in a startup. SOme of their investments include Skype, Zynga, Factual, and RockMelt. Before becoming investing partners, Horowitz and Andreessen co-founded Opsware, which they sold to HP for $1.6 billion, and prior to that Horowitz was an executive at Netscape.
At Andreessen Horowitz, we favor founders running the company. The reasons are many (and will be the topic of a future blog post). As a result, we spend a great deal of time thinking about the characteristics required to be a founding CEO. Perhaps the most important attribute required to be a successful founding CEO is leadership. So what is leadership and how do we think about it in the context of the CEO job? Are great leaders born or made?
Most people define leadership in the same way that Supreme Court Justice Potter Stewart famously defined pornography when he said: “I know it when I see it.”
A better definition comes from former Secretary of State Colin Powell who said: “You have achieved excellence as a leader when people will follow you anywhere if only out of curiosity.” For our purposes, we can generalize this to be the measure of the quality of a leader: the quantity, quality and diversity of people who want to follow her.
So what makes people want to follow a leader? We look for 3 key traits:
- The ability to articulate the vision
- The right kind of ambition
- The ability to achieve the vision
Let’s take these in order.
The ability to articulate the vision—The Steve Jobs Attribute
Can the leader articulate a vision that’s interesting, dynamic, and compelling? More importantly, can the leader do this when things fall apart? More specifically, when the company gets to a point when it does not make objective financial sense for any employee to continue working there, will the leader be able to articulate a vision that’s compelling enough that the people stay out of curiosity?
I believe that Jobs’ greatest achievement as a visionary leader so far was a) getting so many super talented people to continue following him at NeXT, long after the company lost its patina; then b) getting the employees of Apple to buy into his vision when the company was weeks away from bankruptcy. It’s difficult to imagine any other leader being so compelling that they could do these back-to-back and this is why we call this one the Steve Jobs attribute.
The right kind of ambition—The Bill Campbell Attribute

Andy Grove once remarked that a company needs highly ambitious executives in order to achieve its goals. However, it’s critical that those executives have “the right kind of ambition”: ambition for the success of the company rather than the “wrong kind of ambition”: ambition for the success of themselves.
One of the biggest misperceptions in our society is that a prerequisite for becoming a CEO is being selfish, ruthless, and callous. In fact, the opposite is true and the reason is obvious. The first thing that any successful CEO must do is get really great people to work for her. Smart people do not want to work for people who do not have their interests in mind and in heart.
Most of us have experienced this in our careers: a bright, ambitious, hard working executive that nobody good wants to work for and who, as a result, delivers performance far worse than one might imagine.
Truly great leaders create an environment where the employees feel that the CEO cares much more about the employees than she cares about herself. In this kind of environment, an amazing thing happens: a huge number of the employees believe that it’s their company and behave accordingly. As the company grows large, these employees become the quality control for the entire organization. They set the standard of work that all future employees must live up to. As in, “Hey, you need to do a better job on that datasheet—you are screwing up my company.”
I call this characteristic the Bill Campbell Attribute after my friend Bill who is the best that I’ve ever seen at this. If you talk to people who worked in any of the many organizations that Bill has run, they refer to those organizations as “my organization” or “my company.” A huge part of why he has been so unbelievably strong on this dimension of leadership is that he’s totally authentic. He would happily sacrifice his own economics, fame, glory, and rewards for his employees. When you talk to Bill, you get the feeling that he cares deeply about you and what you have to say, because he does. And all of that shows up in his actions and follow through.
Ability to achieve the vision—The Andy Grove Attribute

The final leg of our leadership stool is competence, pure and simple. If I buy into the vision and believe that the leader cares about me, do I think she can actually achieve the vision? Will I follow her into the jungle with no map forward or back and trust that she will get me out of there?
I like to refer to this as the Andy Grove attribute. Andy Grove will always be my model of CEO competence. He earned a Ph.D. in electrical engineering, wrote the best management book that I’ve ever read (High Output Management), and tirelessly refined his craft. Not only did he write exceptional books on management, he taught management classes at Intel throughout his tenure.
In his classic book, Only the Paranoid Survive, Grove details the story of leading Intel through the dramatic transition from the memory business to the microprocessor business. In doing so, he walked away from nearly all of his revenue. He humbly credits others in the company with coming to the strategic conclusion before he did, but the credit for swiftly and successfully leading the company through the transition goes to Dr. Grove. Changing your primary business as a 16 year old, large, public company raises a lot of questions. As Andy describes in an incident with one of his employees:
One of them attacked me aggressively, asking, “Does it mean that you can conceive of Intel without being in the memory business?” I swallowed hard and said, ‘yes, I guess I can.’ All hell broke loose.
Despite shocking many of his best employees with this radical strategy, ultimately the company trusted Andy. They trusted him to rebuild their company around an entirely new business. And that trust turned out to be very well placed.
So, are great leaders born or made?
Let’s look at this one attribute at a time:
- Articulation of the vision—There is no question that some people are much better story tellers than others. However, it is also true that anybody can greatly improve in this area through focus and hard work. All CEOs should work on the vision component of leadership.
- Alignment of interests—I am not sure if the Bill Campbell Attribute is impossible to learn, but I am pretty sure that it is impossible to teach. Of the three, this one most fits the bill “born not made.”
- Ability to achieve the vision—This attribute can absolutely be made; perhaps this is why Andy Grove’s tolerance for incompetence was legendarily low. Indeed, the enemy of competence is sometimes confidence. A CEO should never be so confident that she stops improving her skills.
In the end, some attributes of leadership can be improved more than others, but every CEO should work on all three.
Craig Barrett Takes On Vivek Wadhwa In The Tech Education Debate

Editor’s note: The most valuable employees of any technology company are the engineers and scientists, which is why everyone in Silicon Valley does whatever they can to ensure the continuous supply to this talent pool. The size of the talent pool is ultimately determined by the number of people who graduate from colleges and universities with science, technology, engineering, or mathematics degrees. The U.S. is graduating fewer and fewer scientists and engineers, causing concern in many quarters.
While many people agree this is a problem, not everyone agrees on what should be done about it. Former Intel chairman and CEO Craig Barrett is a strong proponent of priming the pump with more undergraduate science, engineering, and math students. Duke/UC-Berkeley professor (and regular TechCrunch columnist) Vivek Wadhwa thinks that better rewards for people who pursue engineering and science degrees is the right approach. So we asked Barrett and Wadhwa to debate the issue of how best to fix technology education in the U.S. Their exchange is below:
Vivek Wadhwa:

Craig Barrett is someone who I hold in the highest regard. Ever since he retired as Intel’s CEO, Dr. Barrett has made it his life’s mission to improve U.S. competitiveness. He believes that the way to do this is to teach more math and science. And he believes we need to graduate more PhDs in science and engineering.
I wholeheartedly support improvements in education and know the value that math and science skills provide. But the problems I see in U.S. competitiveness aren’t related to the numbers of engineering PhDs or scientists that we graduate. American companies are shifting R&D abroad because it makes economic sense for them to be near growth markets, and they can hire talented workers at a lower cost. It isn’t about deficiencies in American workers or a weakness of U.S. math and science education.
We are also graduating enough PhDs in science and engineering. The problem is that the majority of these graduates are foreign nationals (who are now increasingly returning home). American’s don’t consider it worthwhile to complete advanced science and engineering degrees because it doesn’t make financial sense for them to do so. Research by Harvard economist Richard Freeman showed that because salaries for scientists and engineers are lower than for other professions, the investment that students have to make in higher degrees isn’t cost-justified. Doctoral graduate students typically spend seven to eight years earning a PhD, during which time they are paid stipends. These stipends are usually less than what a bachelor’s degree-holder makes. Some students never make up for this financial loss. Foreign students typically have fewer opportunities and see a U.S. education as their ticket to the U.S. job market and citizenship. Hence, 60% of U.S. engineering PhD graduates are foreigners.
As this article from Scientific American discusses, the problems are even worse for graduating scientists.
…But today, however, few young PhDs can get started on the career for which their graduate education purportedly trained them, namely, as faculty members in academic research institutions. Instead, scores of thousands of them spend the years after they earn their doctorates toiling in low-paying, dead-end postdoctoral “training” appointments (called postdocs) in the laboratories of professors, where they ostensibly hone skills they would need to start labs of their own when they become professors. In fact, however, only about 25 percent of those earning American science PhDs will ever land a faculty job that enables them to apply for the competitive grants that support academic research. And even fewer—15 percent by some estimates—will get a post at the kind of research university where the nation’s significant scientific work takes place.
So, my argument is that if we create the incentives for American children to study math and science and to complete advanced degrees, the magic will happen. In addition to math and science, we should teach our children about world culture, geography, and global markets. In the era of globalization, these subjects are equally important. And while we fix the incentives for Americans, let’s do all we can to keep the best foreign students who come to the U.S. to study, here, so they are competing on our side.
Craig Barrett:
Economic competitiveness in the 21st Century will be quite different than in the past. With the free flow of information, capital, and people, economies will have to look for new comparative advantages. Most observers of this topic conclude that there are only three things that a country can do to increase their relative competitiveness and provide for an increased standard of living for their citizens. Countries have to invest in the education of their work force (smart people), they have to invest in research and development (smart ideas) and they have to provide the right environment to let smart people get together with smart ideas and create new products, new businesses, and new services. The most fundamental of these three issues is education. Historically the standard of living or per capita income has tracked closely with the level of education of the work force—as education lets workers add value to what they do and as the economy grows the standards of living increase.
Looking forward every major economy has identified the general areas that will drive innovation and economic growth. Japan, the US, and the EU have all listed those technologies (nanotech, photonics, new materials, micro electronics, alternative energy, biotech, etc) that will be key for development, productivity improvements, and growth. All of these areas have the common foundation of science, technology, engineering and mathematics (STEM). Hence it is straightforward to conclude that work force expertise in STEM will be a determinant of economic growth.
If we look at the US for a moment we can make several observations about the education of our current and future work force.
- US kids on average do poorly in mathematics, science and problem solving when compared to their OECD peers;
- Fewer US kids choose to major in the hard sciences and engineering each year (most of our engineering graduate students are in fact foreign nationals).
- The current 25 year old generation will be less well educated (defined by college graduation rates) than the 45 year old generation
- Most OECD and emerging economy countries are increasing their college (and STEM) graduation rates
So in contrast to the importance of STEM education for economic performance in the 21st Century we see the US moving in the opposite direction. Certainly our universities are still top ranked in the world in STEM but increasingly the graduates of those universities are foreign nationals who are often choosing to return home to pursue their professional careers. And we are producing no more STEM graduates than we did decades ago.
If the US is really serious about competing in the 21st Century economy we will have to decide to compete. This simply means that you have to create the work force (smart people), invest in R&D (smart ideas) and make sure the environment is attractive to investment in innovation (do something about tax rates, make it easier to form corporations, provide incentives to invest in R&D and make capital investments, etc). Otherwise you will see the continuous flight of capital and jobs to regions of the world where governments have made the environment more attractive. This is not a simple issue of wage rates—corporations chase after the best possible work force in areas where the total cost is most attractive and often the total cost is much more heavily weighted by corporate tax rates and incentives, not wage rates.
STEM education is key for our future. We need a major upgrade in our K-12 education to produce high school graduates who understand and appreciate STEM.
We need more undergraduates majoring in STEM for the jobs of the 21st Century. And we need more STEM graduate students to drive those industries that are key to our future. As a measure of how rapidly things are changing with time, it used to be that many STEM Ph.Ds turned right around and went after faculty positions in our universities. Today, STEM Ph.Ds are the entry level education requirements to get into the engineering and research laboratories of the successful tech corporations in the US, like Microsoft, Intel, Cisco, IBM, etc. It is also certain that not every STEM graduate is going to pursue a limited career in STEM. STEM education is a great introduction to many other professions – the basis of STEM education being problem solving means that this education is a great entry to other jobs. In fact the most common educational background of the Fortune 500 CEOs is engineering.
So at a time when the rest of the world is gearing up for competition let’s refocus the US to do the same. That is unless you believe our future is in low value add services or manufacturing, investment banking, tort lawyers or asphalt ready construction jobs. Somebody has to create some wealth if you want your economy to grow.
Vivek Wadhwa’s Rebuttal:
Again, I wholeheartedly agree that we need to improve K-12 education and I agree about the importance of STEM education. The question is, how do you motivate American children to enter fields like science and engineering that are harder than others to learn, don’t provide the economic rewards, and that aren’t considered “cool”? We can’t force our children to do PhDs in math.
As the article from Scientific American showed, many engineering and science PhDs can’t even get jobs – in academia or industry. This is after they have worked for years at ridiculously low wages as researchers or postdocs. Those that do get jobs don’t ever make up for the financial sacrifice they have made. When American children choose to study science or engineering, their friends call them geeks or nerds – they are made to feel inferior. Their Indian and Chinese counterparts are held in high regard by society and end up at the top of the social ladder. Indian and Chinese engineers and scientists are often national heroes. Here, our kids idolize football players and rock stars.
We can’t also just tell our children that the nation’s competitiveness and standard of living depends on them making sacrifice and completing advanced degrees in math and science. They won’t care. We should improve the K-12 education system as you suggest. Our corporations should also invest in workforce development – which they generally don’t. We should also provide tax breaks for research as you say. And we should fix our university research system (I have written about the big problems with this).
The issue I am highlighting is that even if we did all of the good things you suggest, this would not fix the problem of American children not being motivated to become scientists and engineers. My top students at the Masters of Engineering Management Program at Duke University still vie for high-paying investment banking jobs; they don’t become engineers. It is the same with our top PhDs in math; they become quants at investment banks. Their talent ends up being used by investment banks to find new ways of bilking the financial system.
We need to create the excitement about science and engineering at the national level and motivate our best and brightest to become engineers and scientists. And we need to make it worthwhile financially for them to help our country stay competitive and to solve the problems facing our planet. This is as much a marketing problem as it is an investment problem. An example of a way to fix the marketing problem is what National Academy of Engineering President, Charles Vest, proposed with the Grand Challenges for Engineering program. But this is a tiny first step. We need to do a lot more.
Craig Barrett’s Rebuttal:
Let me respectfully disagree with one point Vivek makes and then give some suggestions on how to overcome his second issue.
First, this is not a financial compensation issue. If it were then every kid who goes to college would choose to major in engineering because a BS in engineering (almost any subject) commands the highest salary of any university graduate. Most kids don’t major in engineering because they don’t have the interest, the aptitude, or they like some other major more. Our young college graduates do not chase the dollar; they tend to follow their interests. In addition, when I look at the unemployment statistics, engineers are usually amongst the highest employment professions in the country. Certainly the percentage of NFL or rock star wannabes or business administration majors or medieval history majors on unemployment is much higher than that for engineers. So can we please move away from the simplistic argument that STEM doesn’t pay?
In addition if you look at graduate school and the graduate Ph.D who spends years working as a Post Doc angling for a teaching position at a prestigious university you simply cannot do an ROI analysis on his or her investment to land the faculty position and conclude that no one will be a Post Doc. The individual is chasing that faculty position because that is what they really want to do. Just like an aspiring actor spends years doing bit parts to finally land the big role. You know that because the end point, the faculty position, is not the highest paid option for the Ph.D. He or she can make more money in the private sector and probably have greater resources (capital facilities and research dollars) to pursue interesting problems. The Post Doc pursues their interest precisely because that is what they are interested in. As there are many more Post Docs than faculty positions available we have to conclude that Post Docs are Post Docs because they want to try to become faculty members and that Post Docs do not represent an inherent limitation or barrier to people trying to obtain a Ph.D in STEM. The private sector has a strong appetite for STEM Ph.Ds—just look at the hiring practices of the major corporations.
The real barrier to pursuing degrees in STEM is that we have almost a perfect filter in place in K-12. For a student to want to major in STEM in college they have to exit high school with a strong mathematics background. That means that they need to have a good math teacher in nearly every grade (in addition to having a good physics, chemistry, and biology teacher). We know that about 1/3 of all math and science teachers in K-12 are not certified in their subjects and probably do not do a good job educating and motivating their students. If you assume for a moment that you need 12 good math teachers in a row to exit high school being proficient in math then the calculation of the probability of such an event happening is simple: 0.67 raised to the 12th power shows you what a perfect filter the K-12 system is.
So how about a national effort to get more STEM content majors into K-12 teaching? A few exciting programs have started in this space (UTeach out of Texas, Teach for America, the revamp of the education school at ASU). All we need to do is start recognizing that hiring content experts in K-12 is more important than hiring someone who has studied education pedagogy for 4 years. Just imagine how many folks interested in STEM want to take all those School of Education classes to get their teaching certificate.
On to the point where I want to support Vivek, i.e., the need to get more kids interested in STEM during K-12. This can happen in the class room with good teachers (can you imagine a PE teacher doubling as a math teacher inspiring kids to want to pursue math?) and it can happen outside of the class room. For example I just spent yesterday afternoon in Phoenix at the FIRST Robotics Championship competition—the energy, the enthusiasm, the application of STEM was fantastic. But only about 15,000 kids nationwide participate in this competition. Just suppose we had a FIRST team at every school in the country. Next week I am at the Intel Science Talent Search (the Nobel equivalent for high school students doing research). The 40 finalists will be doing research better than my Ph.D thesis topic. But only about 1500 kids a year enter this competition—what if we had 15,000? Or 150,000?
This is where we need to mobilize the public and private sectors to improve. This is where we can catch the imagination of the next generation and turn them into candidates for those STEM Ph.Ds. There is sub critical mass working in this area – it just needs to be expanded. Suppose we organized the top 200 STEM oriented companies in the US and let them work at the local level to make FIRST robotics, science fairs, and computer club houses really happen across the US. Then we could overcome the tired arguments that our society doesn’t value STEM. There is a movement to make this happen right now. The best thing we could all do is throw our weight behind this effort.
Socialtext 4.0 Launches With Groups, Better Search, And Activity Stream Filtering
There are a plethora of enterprise friendly collaboration platforms to choose from these days, with Yammer, Salesforce, Jive, Bantam Live, Socialcast, and others all vying for marketshare. All of the offerings are compelling but now more than ever, the startups and companies that develop these platforms are facing pressure to make their offerings the most appealing and feature-rich. Today, Socialtext, the developer of an enterprise social software platform built around microblogging, is rolling out a more powerful version, called Socialtext 4.0, of its collaboration applications.
One of the features users were asking for was the ability to create groups within their Socialtext applications. So now, you can create collaborative groups within your Socialtext app, that comes with a group home page including an activity stream of group member updates, a dedicated microblogging channel, and one or more workspaces. Collaborative Groups can be synced with other groups and can also be configured for privacy needs. A group can be listed, with its membership designated as either “request-to-join” or open. Alternatively, a group can be unlisted, which makes it completely private.
Users can now view the activity streams of any group that they belong too and can also filter the stream, by individual, the people you follow or see the stream of all the employees in the company. Users can also choose to publish their “Signals,” which are the Twitter-like short message sent on Socialtext, to one group or all the groups they belong to.
And, Socialtext has enhances search in the this new version, providing users the ability to browse and search messages sent by employees in a company. You can also filter your search by group or topic and see threaded conversations. As with many mircoblogging networks, you can now hover over a person’s avatar to see their presence, which lets teammates know who is reachable at a given moment.
Socialtext 4.0 is available on all of Socialtext’s deployment options, including its on-site managed appliance, desktop application,, mobile apps and web-based product. Socialtext’s collaboration tool has a freemium model and a paid service.
Socialtext’s offering is compelling for many businesses because of its on-premise offerings that provides security options unavailable in its cloud-based competitors. But as many companies are increasingly comfortable with placing their business operations and communication in the cloud, its wise for Socialtext to build out its platform to offer more functionality.
Memo to CEOs & Founders: Stop Being Such Cheap Bastards
This is an anonymous guest post from a well known startup executive:
When we split the atom, Einstein remarked that everything changed but our way of thinking. You could make the same argument about acquisitions and option pools.
As Mark Suster recently noted, employees will never see a big payday at most startups unless the company shoots for the moon. This is probably why investors’ case for a company to sell early focuses exclusively on the founder: in most early-stage acquisitions, the liquidation preferences and deal-sweeteners only work for investors and founders.
Back when some companies sold at $50 million and others went public at $250 million, we could all agree that this was just how the cookie crumbled. But now that we live in a world where early-stage acquisitions are the only outcome to which most startups aspire, we have to re-allocate this smaller cookie.
The elephant in the room is that that founders and CEOs take almost all of it for themselves. I’ve looked at three or four deals recently as an adviser; in every case, the founder or CEO was taking more than half the company for himself, and leaving 10% for everyone else. Why aren’t we surprised when three months later that company can’t hire enough engineers?
Even when the company succeeds, the big-shot with the big payday may regret it. The difference between $10 million and $20 million in practical terms — whom you can date, where you can go, what you drive — is zero. But if you give an extra $10 million to the folks who fought shoulder to shoulder with you, everyone will feel better about what you accomplished together. You want your startup to end like Trading Places, with Eddie Murphy, Dan Aykroyd and their butler sipping drinks on the beach.
This has always been true, but now that more startups are being bought, it has become less common. Consider the proceeds of a $50-million acquisition for a 100-person company that has raised $14 million with a typical liquidation preference:
- Because of the liquidation preference, the investors get $14 million right off the top. The remaining $36 million is divided according to equity ownership.
- Investors own 50%, and get $18 million, split between two firms
- The two founders own 33%, and split $12 million
- The 3-person executive team, including a CEO if one was hired, owns 10%, and splits $3.6 million. The team gets another $3 million as a severance payment or an earn-out, to sweeten the acquisition offer.
- The remaining 95 employees split 7%, each earning $27,000. Unlike the founders, the employees have to wait until their grants vest, working at a company no longer of their choosing for two years.
Now consider what would happen if the same company raises another $10 million, expands the employee option pool to hire more executives and to support 300 people. It is worth $250 million at the time of a public offering.
- There is no liquidation preference, severance payment or earn out. Everyone is paid according to the number of shares he owns.
- Investors by now own 60%, or $167 million, split between three firms
- The two founders own 20%, and split $50 million
- The executive team still gets 10%, but now splits it among 5 people. Each executive gets $5 million.
- The remaining 290 employees own 10%, with the first 100 employees hired getting the lion’s share, of say $200,000 each.
The point is not that this is a better outcome for all. Any fool would take the higher price if he knew he could get it, but you don’t know when or whether you ever will. The point is that employees at least stand a chance at a nice gain when a company is built to last, whereas founders benefit disproportionately from a quick flip.
So in a world of more quick flips, we need to increase the size of options pools, eliminate liquidation preferences – which just get picked up in subsequent rounds of financing by new investors, who screw the old ones — and provide better acceleration for everyone.
Otherwise, nobody will want to work for a startup. But the reverse is happening. VCs want their pound of flesh, and entrepreneurs do too. In fact, the 20% of company ownership that was once considered the standard allocation for executives and other employees is now more likely to be at 10%.
If we’re all a little less greedy now, we’ll build bigger companies later and everyone will make more money, and feel better about it too.
Small Business Spotlight: Drink Some Wine At Local Wine Events
The Local Wine Events website may be ugly as sin, but if you’re a wine lover, you’ve probably already got it bookmarked. This is a small ten year old business being run out of Pennsylvania with about a million page views a month.
It’s a pretty straightforward business. You go there to find local wine events. People who are having wine events pay to list them there, and there is lots of other advertising as well. 1,500 new events are posted each week.
Despite their size the site has gotten some big attention. Gary Vaynerchuck had owner Eric Orange on his show last year, and Apple has made their mobile site a staff pick and a Featured Web App for the iPhone.
And this small business is profitable. Last year the company, with four employees, had $250,000 in gross profits.
There are shotgun revolvers
If you’ve played Borderlands , you’ve probably chuckled at some of the hybrid guns they’ve created — shotguns that shoot rockets and all that. Well, as it turns out, there really is some sort of unholy cross-pollination going on in the underground gun trade, because there are shotgun revolvers.

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There are shotgun revolvers
Operation Failure: Times Plans To Charge For One-Day Access To Online News
Newspapers continue to struggle with finding an economically viable and sustainable business model for the production and distribution of news on the Web, and not a day passes without me reading about some idiotic statement about the future of online news or journalism made by someone in charge of something at one of the world’s beleaguered newspaper and/or magazine publishers.
Today we have James Harding, editor of News Corp-owned The Times, giving some insight into the publisher’s plans to generate revenue from the online edition of the paper to an audience of senior editors and executives at the Society of Editors conference in Essex, per PaidContent.
The plans? To charge for 24-hour access to the website of the daily newspaper in combination with a subscription-fee based model.
Seriously, Harding apparently said he believed charging for a full day’s access to online news you can – and will continue to be able to – essentially get for free elsewhere is a good idea. Pledging to “rewrite the economics of newspapers”, I can’t help but wonder how he wouldn’t expect such a stupid endeavor to rewrite nothing but the economics of The Times exclusively.
And not in a good way.
Paywall brouhaha aside, I figured everyone realized by now that people tend to cherry pick news content online based on their time and specific interests, and that there was quite some agreement around the fact that people vote with their wallets when given more individual choice (e.g. evolution of music album sales vs. single track sales). If you could choose between paying per single song stream rather than spend your money on 24-hour access to an entire album, which would it be?
Even if you still go out and buy the news as printed on actual paper and subsequently read every single article in it, how many people are like you, you reckon? And if you wanna read everything and everyone a daily newspaper has to offer anyway, why not just, erm, continue to buy the newspaper instead of paying for time-limited access to the digital version of it? Because the advertising alongside articles in the latter case is more interactive?
Despite clear indications of the contrary, Harding believes people will be prepared to pay for news, citing the 270 million books purchased annually in Britain as evidence of an “enormous appetite for the written word and for news”. Except of course you usually pay for a book only once in your life and it (hopefully) stays relevant for the rest of it, while a newspaper by definition stops being a vehicle for actual news the very moment it gets printed.
At least Harding and I agree that micro-payments are not the way either – he claims newspapers should be “wary” of article-only economics because they could find themselves “writing a lot more about Britney Spears and a lot less about Tamils in northern Sri Lanka”.
An excerpt from the MediaGuardian article (see PC follow-up too):
“From spring of next year we will start charging for the digital edition of the Times. We’re working on the exact pricing model, but we’d charge for a day’s paper, for a 24-hour sign-up to the Times. We’ll also establish a subscription price as well.”
The paper’s recent decision to end the free distribution of bulk copies was in line with this strategy, he said.
“We think it’s good for us and good for business to stop encouraging the trickery and fakery of the ABCs. We want real sales to real customers – that’s what our advertisers want too.”
There’s not a doubt in my mind that that’s indeed what The Times wants and hopes for.
There’s even less doubt in my mind that this is not what readers want, though.
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CrunchBoard Jobs: TechCrunch, Eventbrite, Six Apart, and More!
If you’re on the hunt for a new job, check out our CrunchBoard. We’ve added nearly 50 new jobs from leading internet businesses in the last two weeks, including two jobs here at TechCrunch. Here’s a quick sample:
- Conferences & Events Producer
TechCrunch – Palo Alto, CA
- VP, Marketing
Eventbrite – San Francisco, CA
- Network Engineer
Six Apart – San Francisco, CA
- Senior Web Developer
TV Guide – New York, NY
- Sr. PHP Developer
GOSO.com – Washington, D.C
Also, don’t forget that we’re looking for an Account Executive and CrunchBase interns here at TechCrunch!
For job hunters in Europe, check out our Europe CrunchBoard.
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Socialcast Introduces Social Business Intelligence; Revamps Layout
Socialcast, the collaboration software platform, is releasing Social Business Intelligence, a suite of analytics for companies using its technology for real time collaboration within an organization. Social Business Intelligence (SBI) provides real-time feedback and actionable insights into the employees, topics and conversations that users are finding important and that spur active participation.
Social Business Intelligence is a dashboard that shows an interactive visualization of all community discussions, surfacing the most active messages based on user interaction, popular posting times and dates. The goal of SBI is to help companies understand the value of real-time conversations and the invisible social relationships that drive productivity, according to Socialcast Founder and CEO, Timothy Young.
Alongside the release of SBI, Socialcast is also introducing a brand new layout of their site. Socialcast has completely redesigned the company pages, as well added some new features. The most notable new features are: Smart custom streams, updated navigation, flagged messages, history views, and trending topics.
In August, Socialcast officially introduced their developer API, so that developers can use Socialcast for cross-company collaboration. Socialcast has raised a total of $1.4 million from True Ventures and is based in the South Park area in San Francisco, Calif.

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